ARC Client Service Charter

This Charter describes what the ARC does, and the service commitment we make to our clients.  

We welcome your feedback on the quality of our services. If you wish to provide feedback or complaints please write to the Complaints Handling Officer via email at complaints@arc.gov.au 

or

The Complaints Handling Officer
Australian Research Council
GPO Box 2702
Canberra ACT 2601 

Additional guidance on how to provide feedback is available on the Feedback and Complaints page on the ARC website.